Shipping policy CP

1. How long are shipping times?

Most items are shipped within 3 business days of receiving the order. All products ship directly from the United States and will typically deliver within 5 days once shipped depending on your location. 

 

2. What's your return policy?

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info@chillpillchiller.com.

 

3. Can I cancel my order?

Cancelations are possible prior to shipping. After the product has shipped, you can return the product for a full refund for up to 30 days.

 

4. What happens if I receive the wrong item?

Contact us at info@chillpillchiller.com so we can help get the correct item to you quickly!